For any organisation to realise their strategy and goals, they must understand the behaviours (or capabilities) that underpin and sustain its success. In other words, understanding not only “what we do”, but also “how we should operate”, both within the organisation and externally with clients across a balanced scorecard of behaviours.
A capability framework is a set of behaviours or attributes that defines outstanding performance across a range of job roles. It distinguishes average from outstanding performance.
wm consulting specialises in developing bespoke and customised capability frameworks to define the behaviours and/or skill capabilities that account for the difference in level and quality of performance.
We also specialise in integrating these behaviours into the employee life cycle through:
- Recruitment and Selection
- Talent Development
- Performance Management
- Succession Planning
- Learning and Development
- Organisation Development